Monday 17 November 2008
National award for dedication to staff training
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The Airlie Beach Hotel has achieved national recognition for its dedication to staff training and development, leaving some of the big names in the hotel industry in its wake.
Capers by the Beach Bar/Grill has been awarded the 2008 National Training and Professional Development Award (under 100 staff) presented by the Restaurant and Catering Association.
Capers – the hotel's signature restaurant – invests more than $100,000 annually in formal and informal training for its staff.
Capers won the State award of this category and then qualified for the national awards where it competed against Crown Casino and Hyatt Adelaide.
Airlie Beach Hotel General Manager Mark Bell said:
"We believe that staff training is critical to the success of the smooth running of our popular Capers restaurant and we invest heavily in our training programs for that reason.
"Not only does this benefit our customers, but the staff have exciting opportunities to gain qualifications that can help progress their career in the hospitality industry.
"We are very proud to receive this award and look forward to continually expanding our training programs into the future."
Highlights of the training that took place during the qualifying period include:
- Five apprentice chefs graduated
- Three school-based apprentices completed Certificate 3 commercial cookery
- Three high school students completed Certificate 2 in hospitality
- Twenty staff completed the E Train U online training program, while another 20 are in the process of completing the course
- Four students from the Whitsunday College of English were employed for back-of-house work at Capers and one was awarded the employee of the month
- Three managers travelled to Brisbane for courses at the Australian Institute of Management
- Two staff completed the two-day Aussie Host workshops
- Three food and beverage attendants were promoted to supervisor
- One food and beverage attendant was promoted to Capers Restaurant Manager
- One MRAEL Apprentice was employed
- Two people were employed through Work Connections
Capers also has an ongoing staff incentive program for Employee of the Month, for which some great prizes are offered.
This latest award continues the Airlie Beach Hotel's winning streak, after being crowned one of the best hotels in Queensland by HotelClub, and winning the Queensland Hospitality Association's Most Outstanding Community Service award and two state awards in the Queensland Restaurant and Catering Awards.
For further information:
Airlie Beach Hotel Manager
P 07 4964 1999
P 0407 200899