Terms and Conditions

  1. No deposit is required when requesting the reservation of a room apart from stays that include public or school holiday and special events eg: Airlie Beach Music Festival. Full payment and a credit card, if paying by cash or other means, is required on check-in.
  2. Cancellations within 24 hours of check-in (2pm) incur a one night cancellation charge. Reservations that include a night in the period 29 December until 2 January or public and school holidays and special events require 72 hours notice of cancellation for a refund.
  3. On check-in guests are required to sign a declaration regarding any negligent activation of the hotel fire alarms. The false activation of a fire alarm incurs a fee from Queensland Fire & Emergency Services which will be charged to the credit card provided on check-in.
  4. Unless otherwise stipulated by law, such as for guide dogs, no pets are allowed.
  5. All rooms are no smoking, although smoking is allowed on balconies using the ash tray provided.
  6. The use of the Airlie Beach hotel Wi-Wi hotspots is subject to specified Terms & Conditions accessible on log-in and as set out on the Wi-Fi link from the about us page.